Add Managers Token in Service Manager for Self Service Portal

So we cleaned up our managers in Active Directory, we can now have managers find their direct reports in the Service Manager Self-Service Portal, right? Wrong. Unfortunately Microsoft doesn’t store the manager in the correct format that the portal wants, which is domainnameusername. I really hope Microsoft fixes this in the next version of Service …

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Set User’s Manager in Active Directory with Orchestrator

This runbook is inspired from Anders’ manager runbook he includes in his Password Reset runbook. Found here http://contoso.se/blog/?p=3085. Unfortunately in the environment I implemented this in, almost none of our managers actually had “manager” in their title, so his runbook would not work in its current configuration. In fact there was no unified keyword for …

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VEEAM Hyper-V Managment Pack for SCOM 2012

Are you using Hyper-V 2012? If yes then you you’ll likely want VEEAM Hyper-V Management Pack, to monitor your Hyper-V environment. Otherwise, you’re missing out.Disclaimer: I am just a user of the management pack, I am not affiliated with VEEAM in anyway and received nothing for writing about them, I just really like the management …

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Self Service Tasks: Remove all disconnected Citrix Sessions with Orchestrator

If you are running Citrix or Microsoft RDS you know that occasionally, or sometimes frequently, user sessions get stuck and need an admin to kick them off. Or you have a ton of “disconnected” users taking up licenses preventing new sessions from starting, this generally requires an admin to login to the Citrix console, whether …

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Automate Any Lync Task with Orchesetrator and PowerShell

If you use both Orchestrator and Microsoft Lync, you have probably wished there was some sort of integration pack for Lync. This would be fantastic, however, since it does not exist currently, I have a great solution. Orchestrator Run .Net Activity and PowerShell remoting. I’m sure I’m not the first to figure this out, as …

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Service Manager Self-Service Portal: Get Active Directory Group Membership with Orchestrator

If you have been a systems administrator for any amount of time, you have probably been asked “hey can I get a list of the users in group or distribution list X?” Sure thing you say, and then go run some PowerShell or have some sort of tool that will export that data or the …

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