Setup an on-prem Run As Account for Azure Automation Hybrid Worker

When using a Hybrid Worker by default Azure Automation will run as the machine context. This is fine until you start trying to do things like make changes in Active Directory or other services that require a login other than the machine. This is fairly easy to setup and assumes that you’ve already setup a …

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Triggering Automation from Event Logs with Orchestrator and OMS AzureAutomation

I recently hooked my home lab into Microsoft Operations Management Suite (MSOMS or OMS) and have been dabbling in Azure Automation. I wanted to put together some quick examples of triggering automation through event logs in Orchestrator and compare it to OMS with Azure Automation.This is not a super technical deep dive of automation, the …

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Replicate Spiceworks Hashtags in Service Manager with Orchestrator

I’m not sure if its laziness, a product of being “too busy,” or brilliance but people seem to love Spiceworks hashtag system. For those of you not aware, Spiceworks allows your helpdesk analysts to email the ticketing system with a # and a word or words behind it to automatically have it close and assign …

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Self Service: Remove frozen or hung Citrix Sessions with Orchestrator

There is quite possibly nothing more annoying than having your Citrix session freeze. You’re working doing well, and then out of nowhere you can’t do anything or you leave for a break and come back and cant do anything. You then have to put in a helpdesk request which could take who knows how long …

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Add Managers Token in Service Manager for Self Service Portal

So we cleaned up our managers in Active Directory, we can now have managers find their direct reports in the Service Manager Self-Service Portal, right? Wrong. Unfortunately Microsoft doesn’t store the manager in the correct format that the portal wants, which is domainnameusername. I really hope Microsoft fixes this in the next version of Service …

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Set User’s Manager in Active Directory with Orchestrator

This runbook is inspired from Anders’ manager runbook he includes in his Password Reset runbook. Found here http://contoso.se/blog/?p=3085. Unfortunately in the environment I implemented this in, almost none of our managers actually had “manager” in their title, so his runbook would not work in its current configuration. In fact there was no unified keyword for …

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